Customer Success Manager

This is a great opportunity to join a highly skilled team while building a long term career with a leading tech company in Iligan City.

Benefits:
1. SSS, Pag-ibig, PhilHealth

Job Description
Mesasix is looking for an experienced Customer Success Manager who will be responsible for developing customer relationships that promote retention and loyalty.The Customer Success Manager must work closely with the customers to ensure that the customers are satisfied. If the customers are dissatisfied, the customer success manager should report this and also to help improve the areas of dissatisfaction.

How To Apply
Please send your resume to rodzainna@mesasix.com

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https://www.facebook.com/mesasixiligancity/

Responsibilities

  • Onboard customers. Provide them with the tools, trainings, resources, and knowledge they need to be able to effectively use the application.
  • Implementing research activities to analyze client feedback and monitoring new and existing project plans and executions for desirable results.
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  • Updating and documenting all activities for new accounts into systems inaccurate and timely manner to track activities for future references.
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  • Executing administrative meetings and events to educate and guide customers on blue shields products and services and its benefits to support customer buying selection.
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  • Notifying process problems and challenges to sales and marketing departments and maintaining brand relationships with sales and marketing teams and clients effectively.

Qualifications

  • Extensive experience in planning sales strategies to perform sales activities for producers and employers effectively and accomplish project goals effectively.
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  • Sound knowledge in data software applications and implementing sales strategies to perform assigned tasks effectively.
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  • Proficient in MS word, excel and related computer applications.
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  • Excellent written and verbal communication skills
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  • Solid organizational skills including attention to detail and multitasking skills

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ABOUT US

Mesasix is a full service online advertising and marketing agency with offices in Dallas, TX, Abu Dhabi, UAE and Iligan City, Philippines. Our focus is performance marketing which is the ability to focus on driving measurable results through incremental end-user testing and analysis of user interaction with the website and applications.